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Field Personnel

Parts & Service

Field Personnel & Technical Assistance

If your staff doesn’t have a lot of TBM experience, don’t worry. Ours does.

Robbins offers a wide range of service and support for our customers, from equipment commissioning to training and beyond. Service is available for machine commissioning, startup and throughout your entire project.

Robbins’ field personnel are famous for their technical knowledge and experience. When it comes to underground excavation they have just about seen it all, from the most challenging geologic conditions to the most complex tunnel designs. When you have a Robbins technician on your job site, he or she comes with the support of our entire engineering staff. We add a depth and breadth of experience to your staff that is beyond value.

Robbins can provide technical assistance at any phase of the project. Our technicians often solve obstinate problems quickly because of their experience and troubleshooting skills.

For TBM purchase or lease, services available from Robbins include:

ON-SITE TECHNICAL SUPPORT:

  • On-site supervision of TBM assembly, testing and commissioning
  • Technicians for emergency repairs and trouble shooting

OPERATIONAL PERSONNEL

  • Supervisors
  • Engineers
  • TBM Operators
  • Mechanics / Hydraulics Technicians
  • Electricians

TRAINING

  • Provision of written training modules for all TBM-related jobs
  • Classroom training of service and operational personnel
  • On-site, on-the-job training of service and operational personnel

TBM REBUILDING SUPPORT

  • Technical support in your factory during TBM rebuilding

CUTTER SHOP SETUP

  • Cutter shop design
  • Cutter shop management
  • Cutter shop leasing

For ABM or SBU purchase or lease, services available from Robbins include:

ON-SITE TECHNICAL SUPPORT

  • On-site supervision of ABM/SBU set up and initial steering
  • Technicians for emergency repairs and trouble shooting

OPERATIONAL PERSONNEL

  • Supervisors
  • Mechanics / Hydraulics Technicians
  • Electricians

TRAINING

  • Provision of written training modules for all SBU/ABM-related jobs
  • Classroom training of service and operational personnel
  • On-site, on-the-job training of service and operational personnel

Contact Us to find out what technical resources we can bring to your job.